Dorchester Boiler Solutions Ltd

Dorchester Boiler Solutions Ltd is a family-run heating, plumbing, and cooling specialist based in Dorchester, Dorset. The company offers expert installation, servicing, and repair of air source heat pumps, gas boilers, and air conditioning systems across a five-county region in South West England.

Led by directors Wayne and Rachael Loco, the business operates with an in-house team of qualified engineers, maintaining full control over the quality of every installation and service visit. The company holds a strong portfolio of industry accreditations, including MCS certification for air source heat pump installations, Gas Safe registration, and multiple manufacturer partnerships with leading brands such as Daikin, Mitsubishi Electric, Vaillant, and LG.

Dorchester Boiler Solutions Ltd has built a notably strong reputation across its service region, earning consistent five-star customer feedback for its technical expertise, professionalism, and commitment to renewable heating solutions aligned with the UK's net-zero ambitions.

Air source heat pump services

As an MCS-certified installer, Dorchester Boiler Solutions Ltd specialises in the design and installation of air source heat pump systems for residential and commercial customers. MCS certification is a requirement for customers wishing to access government funding under the Boiler Upgrade Scheme, which currently offers grants of up to £7,500 towards eligible heat pump installations.

The company holds accreditations from several of the industry's leading heat pump manufacturers, reflecting a broad and technically rigorous approach to renewable heating:

• Daikin Sustainable Homes Partner: Accredited installer status with one of the world's leading heat pump manufacturers, covering residential air source heat pump systems.
• Mitsubishi EcoDan Accreditation: Certified to install and service Mitsubishi's EcoDan range of air source heat pumps, widely regarded as among the most efficient systems available in the UK market.
• Vaillant and LG Training: Additional manufacturer training from Vaillant and LG, broadening the company's capability to recommend and install systems suited to a wide range of property types and heating demands.
• Heat Geek Training: Advanced technical training focused on heat pump system design and optimisation, ensuring installations are correctly specified for long-term efficiency.

The company provides the full scope of heat pump services, including system design, installation, ongoing servicing, and repairs. All work is carried out by in-house engineers rather than subcontracted operatives, ensuring consistent technical standards throughout.

Additional heating and cooling services

Alongside its core heat pump offering, Dorchester Boiler Solutions Ltd provides a comprehensive range of heating and cooling services:

• Gas boiler installation, servicing, and repairs: The company is Gas Safe registered (number 616963) and works with established manufacturers including Worcester Bosch, Vaillant, and Glow Worm. As a Vaillant Advanced Installer, the company can offer extended warranties of up to 10 years on compatible Vaillant products.
• Air conditioning and air-to-air heat pumps: Installation, servicing, and repair of single-unit and multi-split air conditioning systems. The company holds City & Guilds F-Gas qualifications, enabling it to handle fluorinated refrigerants in-house without subcontracting — a distinction that sets it apart from many competitors in the sector.

Geographic coverage

Dorchester Boiler Solutions Ltd serves customers across a five-county area in South West England, covering Dorset, Somerset, Hampshire, Wiltshire, and Devon. The company is based near Dorchester, placing it well within a region where demand for heat pump installations is growing steadily as homeowners and businesses look to transition away from fossil fuel heating systems.

Accreditations and certifications

The company maintains a comprehensive set of industry accreditations relevant to both traditional and renewable heating technologies:

• MCS Certification: Required for customers to access government grants under the Boiler Upgrade Scheme for heat pump installations.
• Gas Safe Registration: Legally required for any engineer working on gas appliances in the UK (registration number 616963).
• Vaillant Advanced Installer: Enables the company to offer extended product warranties of up to 10 years.
• Daikin Sustainable Homes Partner: Manufacturer accreditation for residential heat pump installations.
• Mitsubishi EcoDan Accreditation: Certified installer status for Mitsubishi's heat pump range.
• City & Guilds F-Gas Qualification: Certification to handle fluorinated refrigerants used in air conditioning and air-to-air heat pump systems.