OVO Energy Ltd

OVO Energy is one of the UK's largest domestic energy suppliers, based in Bristol, England. Founded in 2009, the company provides gas and electricity to millions of UK households and has expanded its offering to include renewable energy solutions, smart technology, and heat pump services as part of its commitment to clean energy transition.

Originally established as a challenger to the dominant "Big Six" energy suppliers, OVO Energy has grown substantially through strategic acquisitions and investment, positioning itself as a technology-led energy company focused on helping customers reduce both their energy bills and their carbon footprint.

OVO Energy places sustainability at the heart of its operations, with a stated commitment to achieving net-zero carbon by 2035. The company has made significant investments in decarbonisation technologies, including heat pump deployment and electric vehicle charging infrastructure, reflecting its long-term focus on the UK's transition to cleaner, electrified energy systems.

Heat pump services

As part of its broader commitment to home decarbonisation, OVO Energy offers heat pump solutions designed to help UK homeowners move away from gas boilers and reduce their reliance on fossil fuels. Heat pumps represent a central pillar of OVO's clean energy strategy, aligned with the UK government's net-zero targets and the growing demand for efficient, low-carbon home heating.

• Air source heat pumps: OVO supports the installation of air source heat pumps for domestic properties, providing an energy-efficient alternative to traditional gas heating systems. These systems extract heat from the outside air to warm the home and provide hot water.
• Smart technology integration: OVO's heat pump offering is complemented by smart monitoring and control technology, enabling homeowners to manage their heating systems efficiently and track energy usage in real time.
• Boiler Upgrade Scheme support: OVO assists eligible customers in accessing government grants, such as the Boiler Upgrade Scheme, to reduce the upfront cost of heat pump installation.
• Renewable energy pairing: Heat pump installations can be combined with OVO's solar panel and battery storage solutions, allowing customers to maximise the use of self-generated renewable energy for home heating.

Pricing information

The cost of a heat pump installation through OVO Energy will vary depending on a number of factors, including the type and size of the heat pump required, the size and insulation standard of the property, and the complexity of the installation. As a general guide, air source heat pump installations in the UK typically range from £8,000 to £15,000 before any applicable government grants are applied.

OVO Energy assists customers in applying for the Boiler Upgrade Scheme grant, which currently offers up to £7,500 towards the cost of an air source heat pump, significantly reducing the net cost to homeowners. Customers are encouraged to request a personalised quote based on a property assessment, as pricing is tailored to individual circumstances. Financing options may also be available, allowing the cost of installation to be spread over time.

Sustainability and green credentials

OVO Energy has committed to achieving net-zero carbon operations by 2035, ahead of the UK government's own national target. Since its founding, the company has planted five million trees as part of its carbon offsetting programme and operates the OVO Foundation, which supports community-based climate action and educational initiatives.

The company's technology subsidiary, Kaluza, develops software and hardware solutions for smart grid management, supporting the broader transition to a flexible, low-carbon electricity network. OVO's investment in heat pumps, electric vehicle charging infrastructure, and solar energy reflects a coherent long-term strategy centred on helping UK households decarbonise their homes and reduce energy costs over time.